Competing in the business world can be challenging. To succeed, you need to conduct research prior to entering the market, be it on a global scale, or the one in Malaysia. 

And for that, you have to understand your strengths and weaknesses and those of your competitors. This guide will walk you through the essentials of competitor analysis, helping you gain an edge in your industry.

What Is a Competitor Analysis

Competitor Analysis

The competitor analysis framework, or also just competitive analysis, is the systematic process of evaluating your business rivals to gather insights into their strategies, strengths, and weaknesses.

In its essence, competitive analysis involves gathering information about your competitors’ products, services, marketing tactics, and market positioning. This data helps you make informed decisions to enhance your business strategies.

Why Competitive Analyses are Important

Gathering competitor data and analysis is not just a good practice; it’s necessary for businesses looking to thrive in today’s dynamic market.

Here’s why it’s crucial:

  • Gaining a competitive edge: Performing a competition analysis allows you to find out what your competitors are doing well and where they fall short, so that you can position your own business to outperform theirs.
  • Uncovering market opportunities: Through primary market research, you can identify gaps in the market. Similarly, competitive analysis allows you to discover areas where your competitors are not fully meeting customer needs. This information can guide your business in offering innovative solutions and capturing untapped market segments.
  • Informed decision-making: Competitor insights enable data-driven decision-making. Whether it’s pricing adjustments, marketing strategies, or product development, knowing what your competitors are doing allows you to make informed choices that align with your business goals.
  • Customer-centric approach: Understanding your competitors’ products, services, and interactions helps you tailor your offerings to meet customer expectations better. This customer-centric approach can lead to improved customer loyalty and satisfaction.
  • Adaptation in a dynamic market: The business landscape constantly evolves, and new competitors can emerge at any time. Regular competitor analysis ensures that you stay informed about changes in your industry and can adapt your strategies accordingly.

Another important factor is risk mitigation. By identifying potential threats and challenges posed by your competitors, you can proactively address them, reducing the risks to your business.

How To Identify Your Competitors

To effectively analyze your competitors, you need analytics systems in place. First, you must identify your direct and indirect competitors to begin your competitor analysis. Your direct or primary competitors offer similar products or services to the same target audience.

Indirect competitors, on the other hand, might serve a different need but still compete for your target customer’s attention. Additionally, be vigilant about potential competitors whose entry into your market could disrupt your business.

Start by examining their websites. Look for valuable information, including product offerings, customer reviews, and pricing.  Assess the user experience and design to gain insight into their digital marketing strategy.

Also, you need to conduct market research, so you can gather data on your competitors’ market share, customer demographics, and growth trends. This information will help you understand their market positioning and potential vulnerabilities. Use market research and analysis services to stay up-to-date with industry trends.

In order to do that, engage with your sales team, as it can provide invaluable insights into competitor strengths and weaknesses based on customer interactions.  Encourage them to share feedback regularly, as their frontline perspective can be a goldmine of information.

Understanding Your Competitors’ Strategies

Once you know who you’re up against, it’s time to dive deeper into your competitors’ pricing strategies, products, and services. 

This in-depth analysis will help you identify opportunities and threats in your market.

Product and Service Analysis

Analyze your competitors’ products or services in detail, so you can get familiar with the features and functionality of their offerings. This way, you can identify what unique capabilities they provide, and how they compare to yours.

Also, you need to assess the quality and performance of their products or services. With this information, you will be able to identify what sets their offerings apart from yours, and what makes their products or services unique.

Pricing Strategies

Pricing Strategies

Understanding your direct competitors’ pricing is essential for positioning your pricing strategy effectively.

Learn how below:

  • Pricing models: Determine the pricing models your competitors use. Are they adopting premium pricing, budget-friendly pricing, or a value-based approach?
  • Price points: Identify the specific price points at which your competitors offer their products or services. Are they pricing higher or lower than you, and why?

In addition to that, monitor any deals, promotions, or special offers your competitors run. Assess how much revenue they get and the impact of these pricing tactics on their customer acquisition and retention.

Unique Value Proposition (UVP)

A critical aspect of competitor analysis is evaluating your competitors’ unique value propositions (UVPs). Your competitors’ UVPs are the core messages they use to communicate their distinct advantages to customers.

You need to analyze the messaging on their websites, marketing materials, and advertising campaigns. This way, you will know what key messages they emphasize to differentiate themselves from the competition.

Also, you have to assess the effectiveness of their UVPs in attracting and retaining customers. With all that in hand, you will easily consider how well their UVPs align with their products or services.

Analyzing Your Competitors’ Marketing and Advertising Strategies

Effective competitor analysis involves dissecting your rivals’ strategies to reach their audience, build brand awareness, and drive growth.

In the next lines, we will see how you can analyze your competitors’ content marketing strategies, so you can get a competitive advantage.

Content Marketing Strategy

Content marketing is a cornerstone of modern business strategies. Analyze the type and quality of content your competitors produce. Examine blog posts, videos, infographics, and any other content they create. Look for consistency, relevance, and engagement.

Assess whether their content aligns with their target audience’s interests and needs.

Social Media Strategy

Social media is a powerful brand promotion and engagement tool in today’s digital age. Investigate your competitors’ social media presence.

Identify the platforms they are active on, the frequency of their posts and the quality of their content. Pay attention to their engagement metrics, such as likes, shares, comments, and follower growth, to gain insights into their social performance.

Advertising Channels

Examine the advertising and marketing channels your competitors use to reach their audience. 

Identify where they allocate their advertising budgets, such as Google Ads, Facebook Ads, or traditional media like TV and radio. But also don’t forget to look at offline advertising campaigns that they may be running as well.

Evaluate the effectiveness of their campaigns by assessing factors like click-through rates, conversion rates, and return on investment. Determine if there are opportunities for your business to explore new advertising channels or refine existing ones.

Examining Your Competitors’ Online Presence

Many of your competitors’ marketing and engagement efforts occur on the Internet. To bring out your company’s strengths, first, you have to be able to analyze competitors’ market presence.

This can be done in a number of ways, like performing regular website analysis and social media presence of your competitors.

Website Analysis

Start by evaluating your competitors’ websites. A well-designed and user-friendly website can significantly impact a business’s success.

You need to pay attention to the following:

  • Design and user experience: Assess their website’s visual appeal and usability. Is it easy to navigate, and does it provide a seamless experience for visitors?
  • Content quality: Examine the content on their site. Is it informative, engaging, and up-to-date? Are there blog posts, case studies, or whitepapers that showcase their expertise?

Also, don’t forget to look for call-to-action buttons, lead generation forms, and other conversion-focused features. Analyze how effectively their website converts visitors into leads or customers.

Social Media Presence

Social media is a dynamic channel for brand promotion and customer engagement. In order to analyze the social media presence of your competitors, you need to determine which social media platforms they use and why. Also, consider the suitability of these platforms for their target audience.

Another important step of the process is to analyze how often they post on social media and whether they maintain consistency in their posting schedule. Evaluate engagement metrics such as likes, shares, comments, and follower growth. In addition to that, identify posts or campaigns that generate the most engagement and learn from their strategies.

SEO Performance

Search engine optimization (SEO) plays an important role in online visibility. Use analysis report tools like SEMrush or Ahrefs to assess your competitors’ SEO performance.

You need to identify the keywords they rank for and their positions in search engine results pages (SERPs). Also, analyze the quality and quantity of backlinks pointing to their website, because strong backlink profiles can contribute to higher search rankings.

Conducting a Comparison SWOT Analysis

A SWOT analysis is a structured framework that allows you to assess your business strategy alongside your competitors. It involves the evaluation of the company’s technology stack, represented by strengths and weaknesses, opportunities and threats.

Below, we will review each part of the SWOT analysis to provide you with more information.


Strengths represent your business’s internal advantages and assets. Identify areas where your firm excels and outperforms competitors.

These could include:

  • Unique products or services;
  • Strong brand reputation;
  • Robust customer loyalty;
  • Talented and motivated team;
  • Efficient internal processes.

Understanding your strengths allows you to leverage them for a competitive advantage. For example, if your customer service is a strength, improve it further to set your business apart.


Weaknesses are internal vulnerabilities that put your business at a disadvantage compared to competitors.

These might include:

  • Limited resources or budget constraints;
  • Outdated technology;
  • Inefficient workflows;
  • Lack of brand recognition;
  • Skills gaps within your team.

Identifying weaknesses is the first step toward addressing them. Develop strategies to mitigate weaknesses and turn them into strengths over time.


Opportunities are external factors and trends that can benefit your business.

These may include:

  • Emerging markets or customer segments;
  • Technological advancements;
  • Changes in consumer behavior;
  • Industry trends and shifts;
  • Partnerships or collaborations.

You can align your business strategy by recognizing opportunities to capitalize on them. 

For example, consider developing and marketing sustainable offerings if you identify a growing demand for eco-friendly products.



Threats are external factors that can harm your business.

These could be:

  • Intense competition;
  • Economic downturns;
  • Regulatory changes;
  • Negative industry trends;
  • Supplier or vendor issues.

Awareness of threats enables you to prepare for and mitigate potential challenges proactively. For example, if a new competitor enters the market, focus on enhancing customer relationships to maintain loyalty.

The SWOT analysis template is used so much because it is perhaps the best competitive analysis example that you can do for publicly traded companies that have to post their data in the availability of the public domain.

How to Gather and Analyze Competitors’ Data

Competitor analysis is more than just a manual examination of your rivals. Leveraging specialized competitor analysis report functionalities within marketing tools can significantly enhance your insights.

Here are some exemplary tools and resources to consider:

  • Google Alerts: Google Alerts is a free tool that provides real-time updates on your competitors and industry-related keywords. With it. you can set up alerts for your competitors’ names, products, or relevant industry terms. You’ll receive notifications when new information appears online, informing you about your competitors’ activities.
  • SEMrush: SEMrush is a powerful competitive analysis report tool that offers a comprehensive view of your competitors’ marketing efforts. With it, you can identify the keywords that key competitors rank for and explore opportunities in your target market. Also, you can discover content market gaps by comparing the topics and keywords your competitors are covering but you aren’t. This can help you create valuable content to attract your target audience.
  • Similarweb: Similarweb is another valuable tool for competitor research and analysis, focusing on website traffic and audience insights. This tool allows you to grasp your competitors’ strategy through audience demographics, interests, and geographic distribution. This information can help you tailor your own strategy to break through the same market.

With the help of these tools, you may compare your website’s performance to your competitors to identify areas for improvement and optimization. This information can help you tailor your marketing strategies to reach similar target audiences.

Creating an Action Plan to Follow

Action Plan to Follow

Competitor analysis is only valuable if you translate the insights gained into actionable strategies. One of the primary goals of competitor analysis is to identify areas where your business can stand out.

Due to this, you need to carefully analyze the information that you already have and create a solid action plan to follow.

Differentiation Strategy

A differentiation strategy involves finding unique selling points that differentiate your business from competitors.

Consider the following:

  • What special product features or benefits can you offer that competitors do not?
  • How can you enhance your brand’s image to make it more appealing to your target audience?
  • Are there niche markets or underserved customer segments you can target?

By pinpointing your differentiators, you can effectively position your business in the market and attract a loyal customer base.

Pricing Changes

Pricing is a critical aspect of competition, so you need to pay attention to this part of your action plan. Based on your competitor analysis, consider adjusting your pricing and promotion strategies. 

This way, you can evaluate whether your prices are competitive and align with your value proposition. To attract and retain customers, experiment with promotional tactics, such as discounts, bundles, or loyalty programs.

Last but not least, monitor your competitors’ pricing changes and respond strategically to stay competitive.

Products and Services Enhancement

Competitor analysis often reveals gaps or areas where competitors need to catch up. Below, we will list actionable insights to drive product or service improvements.

Let’s see them in detail:

  • Continuously improve the quality and features of your offerings to outperform competitors.
  • Listen to customer feedback and adapt your products or services based on their needs and preferences.

While performing the above recommendations, don’t forget to always innovate by introducing new products or services that address unmet customer needs or emerging market trends.

Marketing Tactics

A competitor’s marketing efforts can inform your own marketing tactics.

You may consider the following:

  • Craft compelling messages highlighting your unique selling points and resonating with your target audience.
  • Align your advertising and content strategies with customer preferences and competitor strategies.

Last but not least, stay ahead of competitors by adopting emerging marketing trends and technologies.

Ongoing Tracking and Monitoring

Competitor analysis is not a one-time task but an ongoing process. You can maintain your competitive edge by continuously monitoring your competitors’ activities, industry trends, and performance metrics.

Key components of these include:

  • News and updates: Stay informed about changes in your competitors’ leadership, products, or strategies by following industry news and press releases.
  • Market trends: Monitor industry trends, consumer preferences, and emerging technologies that may impact your competitors.
  • Performance metrics: Track your competitors’ performance metrics, such as market share, revenue, and customer satisfaction scores.

Based on the insights gathered from continuous monitoring, be prepared to adapt and evolve your strategies.

Consider the following:

  • Agile decision-making: Develop a culture of agility within your organization to respond quickly to changes in the competitive landscape.
  • Scenario planning: Anticipate potential changes in the market and have contingency plans in place to mitigate risks.
  • Competitor response: If your competitors make strategic moves, assess their impact and adapt your strategies accordingly.

Another important step of the process is to implement innovations, as they are the lifeblood of long-term success. Continuously seek opportunities to innovate and lead the market.

This can be done with the following:

  • Research and development: Invest in R&D to develop new products, services, or technologies that set you apart.
  • Customer-centric innovation: Listen to customer feedback and use it to drive innovation that directly addresses their needs.
  • Market expansion: Consider entering new markets or customer segments where your competitors are less established.

Innovation ensures that you’re not just keeping up with competitors but setting the pace in your industry.

Navigating the Competitive Seas

What makes competitor analysis important in gaining a solid market share percentage is keeping a certain mindset. One, where you continuously seek ways to improve your online store and attain further business growth by using what your competitors are doing or not doing as building blocks.

Whether you’re a small business owner, an ecommerce business, or an aspiring entrepreneur with a groundbreaking business idea, the competitive analysis framework can be your compass for future growth and prosperity.

Leverage the tools and strategies outlined in this guide and you will be able to navigate through the market landscape more effectively. After all, the journey to success isn’t just about beating your competitors, but about building your own brand and pursuing excellence in ever-changing market dynamics.

In this pursuit, competitive market analysis becomes your trusted ally, and data-driven decisions – your secret weapon. Keep analyzing, strive to innovate, and watch your Malaysian business soar to new heights.

Frequently Asked Questions

How often should I conduct competitor analysis?

Competitor analysis should be an ongoing process. Regularly monitor your competitors and update your analysis whenever there are significant changes in the competitive landscape.

Are there any free tools for competitor analysis?

Yes, tools like Google Alerts offer free options for basic competitor monitoring. However, more comprehensive tools like SEMrush and SimilarWeb have paid versions that provide in-depth insights.

Can competitor analysis help a small business compete with larger competitors?

Absolutely. Competitor analysis allows small business owners to identify niches, target customers more effectively, and adapt strategies to compete with larger competitors. It can be a powerful tool for leveling the playing field.