The e-commerce platform NEXT BASKET focuses to the development of various AI functionalities for smooth and personalized online shopping experience

NEXT BASKET AI FUNCTIONALITIES

How does NEXT BASKET use AI to improve online shopping?

Here we will present some of the AI functionalities that have been integrated or are about to be integrated into the platform in order to provide a significant competitive advantage to our partners

AI Search Engine

The innovative AI search engine is now a fact. What is remarkable is that it understands the search queries submitted as well as the questions of the users.

It is trained to recognize natural language and provides adequate results based on user behavior.

The AI search engine learns as it helps users find the information, products and/or services they are interested in. Over time, it collects data about their behavior and searches and uses it both to help them and to educate itself.

Searching with the help of artificial intelligence saves time and effort. Users can get to the desired item quickly and conveniently without having to scroll through multiple pages of the website to find it.

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AI Recommendation and Cross-Selling System

Another key functionality integrated into the NEXT BASKET ecosystem is the chatbot, which works with artificial intelligence and provides continuous 24/7 support to the e-store.

The AI-based chatbot integration answers frequently asked questions (FAQs), solves various cases, gives guidance and advice in various aspects. It gets to know in detail the business of our partners.

Also, the chatbot is able to provide the user with specific information in response to a given question, thus helping them save time and effort in searching through the pages of the website.

The AI ​​chatbot can review the Terms and Conditions, as well as the conditions for delivery, return and replacement of items. It also successfully interacts with the AI ​​search engine. Thus, its features of providing information in a chat conversation are refined to be of maximum benefit to end users.
 
The chatbot is able to completely replace communication with an operator, which is yet another step towards achieving an excellent user experience with minimum costs for the partner.

AI Recommendation and Cross-Selling System

By the end of 2024, NEXT BASKET plans to launch its smart AI-based recommendation and cross-selling systems

They will be able to analyze user activity back in time, including purchases made. Based on this data, the system will provide personalized product recommendations, cross-sell offers and current promotions for items that the user has already shown interest in.

With these smart recommendation and cross-selling systems, NEXT BASKET partners have real chances to increase their sales. This is yet another step towards achieving the platform’s goal for traders to achieve maximum revenue at minimum cost.

Data Analysis With the Help of AI

Data analysis

An AI-based data analysis tool will also be available on the platform within the calendar year.

Its function is to collect and analyze data from various sources with a focus on consumer trends and attitudes when searching for products, services and other information. Based on these data, the tool offers the partner advice and guidance for the best presentation of their product range.

The use of the analytical tool will directly reflect on the increase of the merchant’s profits, because it will improve the performance of the business in several aspects: product offering strategies, advertising, pricing, warehouse services and much more.

The AI-powered data analysis will help online retailers adapt successfully and in time to ever-changing customer demands and preferences.

What Makes NEXT BASKET a Special Platform

NEXT BASKET was created with the mission to offer next-generation e-commerce business development opportunities by providing an excellent online experience for both sellers and buyers.

Providing access to intelligent features in the field of e-commerce is a key step in our development. This, of course, is a long and complex process that is subject to constant improvement.

Thanks to the dedicated resources and efforts of the platform team, NEXT BASKET can offer its partners and their customers AI-based functional tools.

By combining the capabilities of AI and automation, NEXT BASKET provides its partners with added value.

What Are the Benefits for Our Partners and Their customers

NEXT BASKEET offers a new-generation All-in-One product.

Improvement of the platform is focused in two directions:access to a full range of services and functionalities for merchants, as well as an excellent experience, fast and easy shopping for buyers.

True to this philosophy of ours, we can outline the following key goals we strive to achieve:

  • Fast, easy and convenient e-store management for merchants and easy shopping for customers

  • Providing access to a scalable, next-generation e-commerce platform that reduces seller operating costs while simultaneously increasing the income flow

  • Security, reliability and constant growth opportunities in the field of dynamically developing e-commerce

  • Readiness of the platform to respond to the latest trends in the e-commerce sector

  • Self-learning AI tools that ensure partners will not just keep up with the global e-commerce trends, but will be one step ahead of them.

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